Ottspott Connect Help
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Available Add-ons and their features.
What can be done with the Slack add-on ?
**What can the Add-On Slack do? Lists of possible actions with the Slack Add-On: Prerequisite: Have the Slack add-on enabled for the company. Have the Slack Add-On available in the integrations of the concerned teams. User import in Connect: You can import your Slack users into Connect. Possible actions from the desktop application: Post a message in a defined Slack channel by notifying a team member or not during a phone call or sms conversation. Actions to automate
How to integrate Slack ?
Connect allows communication systems (voice / sms / email) to coexist with business applications. Here is how to connect your Slack account on Connect. ⚠️Cette action can only be performed by "Admin". Prerequisite: Be "Admin" on Connect. (information on the different roles on Connect here) Have an Administrator account on Slack. To add Slack to your company: Login with your login and password on the dashboard Connect. Click on the "Ad
Result of the Slack add-on
**After seeing how to do the integration, here's what you can do with it: ** In the Desktop Connect application Post a message by notifying a team member in a Slack channel during a call or SMS conversation: Slack message from the desktop Data sent in a Slack channel Log phone or sms type events in Slack via team rules. You will also find the contact information in your C